» Be involved and interested, but not on the critical path

» Talk about the ideas you threw away, in commercial language

» Founders are rejecting the generic advice to delegate everything — this evolves the product manager role

» For better alignment, leaders should only communicate the why and what of the goal to their teams

» Auftragsklärung facilitates alignment through both top-down and bottom-up goal setting

» Try to communicate your work’s value to stakeholders in terms they will understand

» Alignment is a system in dynamic equilibrium

» One definition of value is the impact of a product team’s work on the company’s success

» To deliver value quickly as a new starter, understand people, problems, context, process and culture

» We rarely show value to users, the business and others affected by our product on the same journey map – why?

» Have a bias to test, learn, and to put code in production

» Feed what you learn from exploring solutions back into your understanding of the problem

» Help stakeholders visualise their ideas to make them easier to challenge, assess risk and test out

» Customers care about your mission, less about how you’re achieving it

» For rapid feedback in discovery, ship and learn from more users, earlier

» Changing something that’s been that way for years is hard because of the inertia behind it

» Brand provides emotional context, which creates a contact between you and your customers

» Brands evoke a subtle mix of people’s hopes, dreams and aspirations

» Apple’s famous “1984” Super Bowl ad began a branding campaign that portrayed it as a symbol of counterculture