PRODUCTHEAD: The right kind of conflict
» Conflict in product management is unavoidable
» Some conflict is actually desirable and healthy
» You can learn to assess and manage conflicts more constructively
Category: PRODUCTHEAD – Product management newsletter
PRODUCTHEAD is my free curated newsletter of the best articles, videos and podcasts from product leaders and commentators all over the world. All neatly packaged up in a weekly email delivery for your reading, viewing and listening pleasure. Curated by Jock Busuttil (jockbusuttil.com).
PRODUCTHEAD: New tech = new responsibilities
» The negative effects of social media algorithms were an early warning for the consequences of generative AI
» As product managers, we have a duty of care to our users
» The unpredictability of genAI poses varying risks of harm to users depending on the context
PRODUCTHEAD: I’ve solved the whole genAI problem
» Comprehensive introductory training on large language models (LLMs)
» Nonverbal communication can make assistive robots more effective
» Practical suggestions to foster greater alignment between product and go-to-market teams
PRODUCTHEAD: What a difference a year makes
» Empowered teams don’t work without alignment
» Transparency is a precursor for alignment and trust
» A clear area of focus is needed to make OKRs effective
PRODUCTHEAD: ROI is wildly imprecise / Product operating system
» With ROI, development estimates may be optimistic; revenue estimates are often more so
» Your organisation has an operating system — the way it works — even if it’s not consciously designed
PRODUCTHEAD: Time passes …
» Achieving ambitious goals takes years of slog and perseverance — there’s no fast-forward button
» Successful companies such as IKEA use time as a strategic advantage
» There’s no single ‘right’ strategy — what matters more is choosing a good one and sticking with it long-term
PRODUCTHEAD: Tharin × Cutler on product operating models
» Define in an operating model team sizes, roles, and responsibilities
» Reduce single points of failure and promote shared accountability
» Establish a shared language around team and domain evolution
» Stay firm on the chosen operating model and evaluate it within a specific timeframe
PRODUCTHEAD: Angel Delight
» In time our use of genAI will balance out with the human touch
» Learn what genAI can and can’t do, and how far it can be trusted
» LLMs will most likely take over the routine writing that holds organisations together
PRODUCTHEAD: ICYMI holidays 2024 edition
» Highlights from 2024’s guests on Melissa Perri’s podcast
» Office politics isn’t always distasteful
» Applying common sense can by stymied by the organisational culture
» User research is a discipline — it requires trained practitioners
PRODUCTHEAD: The most popular of 2024
» Most read edition: ‘Showing your value’ — why to focus on high impact work
» Edition with most clicks: ‘Enough handwringing already’ — let’s not write ourselves off as a profession quite yet
» Most clicked article: ‘AI discovers that not every fingerprint is unique’ — upending a long-held belief in forensics
