Article archives
Here you can find links to all the articles published on this website.
You can also view the PRODUCTHEAD newsletter archive.
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77: The only article you’ll ever need on prioritization
When faced with all the things you could and should be doing, it can be tremendously hard to decide which to do, let alone which to do first.
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What lessons from antiquity would you apply to product management?
“So this this might seem a bit odd, but are there any lessons from antiquity given your background in Classics that one might apply to product management in the year 2020?”
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76: Manage the whole product
A whole product is often a complex combination of several products and services. Some you create yourself, some are created by others. You’re responsible for the whole lot, even if they’re not all directly in your control.
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What’s the difference between a product manager and a business analyst?
“Hi Jock, What’s the difference between a product manager and a business analyst?”
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75: The dirty little secrets of decision making
I’ve been thinking about decision making. What makes one decision better than another?
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Voxgig Fireside for professional speakers
In Voxgig’s Fireside podcast for professional speakers, I reveal how I turned my flair for product management into a speaking career, and how I set up a home studio for live streaming using an old television.
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74: The black art of content design
This week I learnt the phrase ‘black art’ comes from the world of printing presses. So I delved deeper into the world of content design. Eventually I found a product management angle.
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73: You wouldn’t drive blindfolded – why you need user research
At best, organisations do a bit of user research up front and no more, then set off on their journey to create the product – they might as well have a blindfold on.
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How do I make my product manager CV stand out?
“I am currently looking for a new PM role but there is so much competition because of the pandemic. Do you have any suggestions on how to stand out as a PM in these turbulent times?”
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72: All the world’s a stage – how to launch a product
The other day, I was asked how to launch a product successfully. Two competing responses sprang to mind: the way I would have answered a couple of decades ago and the way I actually suggested.
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What’s the best way to focus teams on outcomes not outputs?
What’s the best way to help agile teams move away from feature delivery to focus on outcome over output?
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What’s the name for ‘continuing to find product-market fit’?
Do you have a name for continuing to find/refine product-market fit? Or is product-market fit something you find once and then ignore after you found it?
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Reading aloud
I’m trying to make my blog and other websites as accessible as possible. This has led me to all sorts of questions that I need your help to answer.
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71: The PMO strikes back
Okay, okay, so maybe likening the Project Management Office (PMO) to the Empire hunting down the Rebel Alliance is perhaps a teensy bit combative. But it’s how I feel sometimes. Just don’t let my desire for a weak pun give you the wrong impression. Let me explain.
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70: You need a delivery manager on your team
In the UK government digital teams, you don’t see project managers or even Scrum masters. Why? Because they have delivery managers instead. In this article, I’m going to convince you why you need delivery managers on your teams.
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May you live in interesting times
Not an article about product management per se, but a justification (to myself, if anything) for continuing to write not-entirely-serious articles about product management in the middle of a really-quite-serious global pandemic.
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69: It matters what you say and what you do
I perhaps naïvely assume that a company’s stated product vision and corporate mission are what the organisation is actively working towards. Disappointingly, this is not always the case.
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68: 4 common user persona mistakes
More often than not, user personas are just a laborious way to decorate the walls. Are you making these common mistakes?
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67: Why cake is important for product leaders
Building or changing a product culture in your organisation isn’t just about having the right ingredients, it’s about knowing how to combine them successfully.
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66: Show the thing
‘Show the thing’ sessions encourage a culture of openness, of sharing information. They create opportunities for peers to learn from each other, thus multiplying the value of the thing created or learned that someone shows.
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Learning Product Leadership with Jock Busuttil on Ross Webb’s Product Team Success podcast
I’ve just been on Ross Webb’s new Product Team Success podcast talking about learning product leadership. We cover plenty of ground, have a listen.
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What exactly is a freelance head of product? (Interview for Working Products conference)
3 questions and answers: What exactly is a “Freelance Head of Product”? What is a great product? What are the key criteria for a great team?
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What makes a good UX designer? (from a product manager’s point of view)
Hi Jock, what makes a good UX Designer from the perspective of a product manager?
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Can I pick your brain about product roadmaps?
“Hey Jock, I would love to pick your brain about product roadmaps.”
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65: The secrets of meaningful product roadmaps (redux)
Product managers often struggle to keep on top of their product roadmap. I recently gave this talk on the secrets of meaningful product roadmaps at Landing Festival Berlin to explain where people often get lost.
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Should I take a different role before applying to become a product manager?
Hi Jock, I’m an entrepreneur, product/program manager and hardcore gamer. I’m facing a dilemma in my career’s direction.
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What skills do I need to be a freelance product manager?
People ask me from time to time about how they can get into freelance product management. Here’s a recent question: Hi Jock, I’ve been working as a product manager for 5 years now. I worked in different industries (financial, loyalty, … What skills do I need to be a freelance product manager? Read More »
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64: Good product management
What does it mean to be a good product manager in 2018? It’s not just about being agile and creating products users need – we need to be more human.
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How do I make myself more suitable for a senior product role in UK government?
Here’s a question I’ve been asked recently: Hi Jock, I’d appreciate your advice on working for the GDS and different ministries. I have recently applied for senior positions (Deputy Director and Head of Product) at GDS and another UK government … How do I make myself more suitable for a senior product role in UK…
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I need a product manager with specific experience, can you help?
Good product managers are agnostic of technologies (and markets).
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63: The whole agile thing
“Agile” is a term that has been abused by organisations to such an extent that its original meaning is all but forgotten. Here’s a reminder of what it should mean.
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How on earth am I going to start managing a second product?
“How on earth am I going to start managing a second product?”
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62: How to measure product manager performance
A real-life case study for measuring the performance of a team of product managers, with examples to download
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61: The 16 most important technical skills every product manager needs
In addition to the ‘soft’ skills I discussed in the last post, a good product manager also needs ‘hard’ skills (product management techniques). Read on for my list of the 16 most important technical skills a product manager needs.
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60: The 12 most important soft skills every product manager needs
I’m often asked what skills a product manager needs. In my view at least, a good product manager needs both ‘soft’ skills (emotional intelligence) and ‘hard’ skills (product management techniques). Read on for my list of the 12 soft skills every product manager needs.
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59: Find the tipping point in your user research
The more closely we examined the problem, the more complicated it became. When this happens to you, it can feel overwhelming. Don’t quit your research too soon.
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How did you get into product management?
This is an interview I did a little while ago with a user experience author living on the US East Coast. She was interested in moving into freelance product management.
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What’s the one thing retailers are doing wrong in ecommerce?
When it comes to the ecommerce checkout process, what’s one thing that retailers are doing wrong? What’s one thing they’re doing right?
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58: What Eurovision taught me about product management
For a glitzy song contest, Eurovision has a lot to answer for. There is a product management angle to this post. Eventually.
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How do you keep user needs front and centre?
I was recently asked this question: How do you keep user needs at the centre of your product management process? Read on for my answer.
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The secret behind meaningful product roadmaps
I gave a talk recently about how I’ve been using data and analytics to guide my decisions in product management. I’ve edited the transcript a little and split it into bite-size parts for your entertainment. This final bit tells the secret behind meaningful product roadmaps.
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56: The coffee shop problem
How much of a problem is it if something similar to your shiny new product idea already exists on the market?
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The benefits of open and transparent data
I gave a talk recently about how I’ve been using data and analytics to guide my decisions in product management. I’ve edited the transcript a little and split it into bite-size parts for your entertainment. This bit is about the benefits of open and transparent data.
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What sources of information should people use to build products?
Here’s a question I was asked recently: What sources of information do you suggest folks building their product plans today rely on, so that they can get the evidence they need to build the product that will meet the needs of end users? Here’s my answer:
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What user trends do you see?
“Are you seeing any key trends from the user perspective that companies need to be thinking about at the aggregate level?”
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What kinds of questions should I be asking in discovery?
I was recently asked this question: During the problem exploration phase, what kinds of questions should I be asking and how do I go from 1000 problems to the core problems that will unlock the solution? Read on for my answer:
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How UK government digital services gather and use evidence
I gave a talk recently about how I’ve been using data and analytics to guide my decisions in product management. I’ve edited the transcript a little and split it into bite-size parts for your entertainment. This bit is about how UK government digital services gather and use evidence.
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How closely aligned should product organisations be with marketing and personas?
Here’s another question I was asked recently: If you’re concerned about buyer needs and their objectives, how closely aligned do you suggest product organisations be with marketing and with the persona development to ensure they are creating a solution that does meet those needs in the market? Here’s my answer:
- PRODUCTHEAD: Augmenting your thinking without delegating it
- We’re all addicted to AI, but it’s going to be okay
- PRODUCTHEAD: AI anthology
- PRODUCTHEAD: Demystifying those pesky Applicant Tracking Systems
- PRODUCTHEAD: Speed means nothing without expert judgement
- PRODUCTHEAD: Speed to market is now table stakes
- PRODUCTHEAD: Increasing and diminishing influence
- PRODUCTHEAD: Putting the Product Operating Model into context
- PRODUCTHEAD: Content design for humans and AI agents
- PRODUCTHEAD: How work actually gets done
- PRODUCTHEAD: Reflections on the art and science of product management
- PRODUCTHEAD: The value of the human in the loop
- PRODUCTHEAD: Forever problems and earning your keep
- PRODUCTHEAD: Down with the technocracy!
- PRODUCTHEAD: The science of stakeholder persuasion
- Canary in the mine: AAA game developers are unionising
- PRODUCTHEAD: Bad service! *Sit*
- PRODUCTHEAD: Beliefs and culture
- Startup to Scale-up Club Q&A – 13th Jan 2026
- PRODUCTHEAD: Good OKR, bad OKR
- PRODUCTHEAD: A team can be greater than the sum of its parts
- PRODUCTHEAD: The most popular of 2025
- Startup to Scale-up Club Q&A – 9th Dec 2025
- PRODUCTHEAD: Product in highly dynamic markets
- PRODUCTHEAD: Tilting the umbrella
- PRODUCTHEAD: Building, wayfinding and landscape architecture
- PRODUCTHEAD: Rejecting extreme work
- PRODUCTHEAD: Slow down
- PRODUCTHEAD: Treat AI agents like interns
- PRODUCTHEAD: Skills we need to have, use and adapt
- PRODUCTHEAD: Take a walk in the landscape
- PRODUCTHEAD: Everything you wanted to know about ROI but were afraid to ask
- PRODUCTHEAD: When empowerment is a façade
- PRODUCTHEAD: Yanking, coupling, bubbles and massive gaps
- PRODUCTHEAD: Dealing with handwavy strategy
- PRODUCTHEAD: Ending the enshittification era
- PRODUCTHEAD: Deliberately choosing to be different
- PRODUCTHEAD: The right kind of fast
- PRODUCTHEAD: Escaping ‘analysis paralysis’
- PRODUCTHEAD: Ignoring or embracing complexity?
- PRODUCTHEAD: AI and I have trust issues
- PRODUCTHEAD: The discovery trap
- PRODUCTHEAD: Healthy slack in the system
- PRODUCTHEAD: Move fast and break things – AI edition
- PRODUCTHEAD: Job interviews are rubbish / Least evil genAI company / The Great Flattening
- PRODUCTHEAD: Celebrating Tomer Sharon’s legacy
- PRODUCTHEAD: The rift between design and product
- Are developers vibe coding themselves out of a job?
- PRODUCTHEAD: Bridging cultural divides
- PRODUCTHEAD: Structuring teams for the work — team topologies and taxonomies
- PRODUCTHEAD: “It was at that moment he knew …”
- PRODUCTHEAD: Pragmatism versus idealism
- Cloud computing for non-technical product managers
- PRODUCTHEAD: Attitudes to technical literacy
- PRODUCTHEAD: The pendulum swings back to business impact
- PRODUCTHEAD: Not bricking it – retiring a product with good grace
- PRODUCTHEAD: Exponential growth is a myth
- PRODUCTHEAD: Is your subscription really a rental?
- PRODUCTHEAD: People problems and solutions
- Navigating your product management career
- PRODUCTHEAD: What to consider when implementing AI in your product
- PRODUCTHEAD: Platform product management
- PRODUCTHEAD: Where does the time go?
- 94: New technology alone is not the answer
- PRODUCTHEAD: Product-led sales / product value / context & intent
- PRODUCTHEAD: The right kind of conflict
- PRODUCTHEAD: New tech = new responsibilities
- PRODUCTHEAD: I’ve solved the whole genAI problem
- PRODUCTHEAD: What a difference a year makes
- PRODUCTHEAD: ROI is wildly imprecise / Product operating system
- PRODUCTHEAD: Time passes …
- PRODUCTHEAD: Tharin × Cutler on product operating models
- PRODUCTHEAD: Angel Delight
- PRODUCTHEAD: ICYMI holidays 2024 edition
- PRODUCTHEAD: The most popular of 2024
- PRODUCTHEAD: What are we doing about …?
- PRODUCTHEAD: How commercial does a product manager need to be?
- What freelance product management is really like with Jock Busuttil
- PRODUCTHEAD: Should OKRs be boring?
- PRODUCTHEAD: Minimalist product strategy
- Is coding in the open right for your organisation?
- PRODUCTHEAD: Strategy toolkit, disappointment and behavioural change
- PRODUCTHEAD: The 3 pillars of product ops
- How do you ensure success as a freelance product manager on a short engagement?
- PRODUCTHEAD: Negotiating freelance day rates
- PRODUCTHEAD: This too shall pass
- DevRel and Product Management with Jock Busuttil on the Voxgig podcast
- PRODUCTHEAD: The backlash against the Spotify Model
- PRODUCTHEAD: Ways to structure your team for efficiency
- PRODUCTHEAD: In a flat spin from a failed product launch
- PRODUCTHEAD: Coding in the open
- PRODUCTHEAD: What is a product? What is a service?
- The power of open: lessons from UK government, hosted by Product People
- PRODUCTHEAD: Deconstructing Duolingo’s growth
- PRODUCTHEAD: Trust in photos is dead and gone
- PRODUCTHEAD: When Sales ask for stuff
- PRODUCTHEAD: Wicked problems
- PRODUCTHEAD: Spheres of influence and buy-in
- PRODUCTHEAD: Context changes everything
- 93: What to expect from your face-to-face product manager interview
- PRODUCTHEAD: Frame performance in context
- PRODUCTHEAD: Moulded to fit in
- PRODUCTHEAD: Shape Up
- PRODUCTHEAD: Finishing versus starting
- PRODUCTHEAD: Doomed to repeat their failures
- PRODUCTHEAD: 60 seconds to negotiate
- Follow I Manage Products in the fediverse
- PRODUCTHEAD: Speaking the same language
- PRODUCTHEAD: Good product managers are catalysts
- PRODUCTHEAD: Enough handwringing already
- PRODUCTHEAD: Ingredients for alignment
- PRODUCTHEAD: Showing your value
- PRODUCTHEAD: Sometimes you just need to start over / Mental models
- PRODUCTHEAD: Coaching is outsourced willpower
- PRODUCTHEAD: A quick overview of discovery
- 92: Moving up to a CPO or VP Product role
- PRODUCTHEAD: A reality check
- PRODUCTHEAD: A little (self-)respect
- PRODUCTHEAD: Product-led growth product management (wut?)
- I want to update my pricing strategy. Where do I start?
- PRODUCTHEAD: On brand
- PRODUCTHEAD: When everyone’s using genAI to apply for jobs
- PRODUCTHEAD: A deep dive into crowdfunding
- PRODUCTHEAD: Navigating change
- How do I make my product roadmap a better communication tool?
- PRODUCTHEAD: In search of deeper alignment
- PRODUCTHEAD: What if …?
- PRODUCTHEAD: Beliefs and uncertainty
- PRODUCTHEAD: A red team mindset
- PRODUCTHEAD: Personal user manuals
- How can I keep track of all these product metrics?
- PRODUCTHEAD: The most popular of 2023
- PRODUCTHEAD: “Hello computer!” – the lure of conversational programming
- PRODUCTHEAD: Pragmatism is (im)perfectly fine
- PRODUCTHEAD: On OpenAI’s ideological conflict
- PRODUCTHEAD: Should you do custom features for paying clients?
- PRODUCTHEAD: Don’t wait. Just find out.
- PRODUCTHEAD: AI is word of the year
- PRODUCTHEAD: How product teams can measure discovery
- PRODUCTHEAD: Sunsetting a product or feature
- PRODUCTHEAD: Becoming a service organisation
- PRODUCTHEAD: Empathy with engineering (or avoiding developer disengagement)
- PRODUCTHEAD: Empowered teams can’t simply do whatever they like
- Getting your first job as a product manager
- PRODUCTHEAD: Training wheels and learned helplessness
- PRODUCTHEAD: Is there a standard product development life cycle?
- PRODUCTHEAD turns 3 🎂 / The changing realities of product management
- Force multipliers
- PRODUCTHEAD: Charting your career path
- PRODUCTHEAD: Who’s in charge? You or the process?
- 91: How to sharpen up your vision and strategy
- PRODUCTHEAD: Wartime vs peacetime product leadership
- PRODUCTHEAD: The value of a drink in the desert
- PRODUCTHEAD: How to align vision, strategy and action
- PRODUCTHEAD: Defending against ‘Dawn of the Dumb’ product ideas
- PRODUCTHEAD: Exploiting inertia for fun and profit
- PRODUCTHEAD: Traditional, SaaS, usage and surge pricing models
- 90: Always have a plan B
- PRODUCTHEAD: Product-led growth
- PRODUCTHEAD: How to evaluate product opportunities
- PRODUCTHEAD: There’s hope for us (and AI) yet
- PRODUCTHEAD: Seeking control in a crisis
- PRODUCTHEAD: What do you worry about on a Sunday night?
- PRODUCTHEAD: ‘Better’ decision making
- 89: What games taught me about customer onboarding
- PRODUCTHEAD: Games and customer onboarding
- PRODUCTHEAD: How technical does a product manager need to be?
- PRODUCTHEAD: 3 ways to handle team conflicts
- PRODUCTHEAD: The strange attraction of desire paths
- Should I take a product manager job in a sales-led company?
- PRODUCTHEAD: How to transcribe and analyse your user research recordings
- PRODUCTHEAD: How to record your user research interviews
- PRODUCTHEAD: How to plan a user research interview
- PRODUCTHEAD: Trade-offs and negotiation
- 88: Control your narrative
- PRODUCTHEAD: The perils of pitch presentation culture
- PRODUCTHEAD: What can product managers learn about discovery from a superhero costume maker?
- PRODUCTHEAD: Everyone is losing their mind over ChatGPT
- Why can’t I rely on user research from other departments?
- PRODUCTHEAD: Place your bets, please
- PRODUCTHEAD: More than making the right moves with frameworks
- PRODUCTHEAD: This article was NOT written by AI
- PRODUCTHEAD: Choose your own adventure
- PRODUCTHEAD: How to protect your startup’s product idea
- PRODUCTHEAD: 2022 in review
- Will platforms conquer the world?
- PRODUCTHEAD: The demented game show
- PRODUCTHEAD: Writing a product manager job description
- PRODUCTHEAD: Trust and transparency
- As head of product, should I be a player-manager, or hire and delegate?
- PRODUCTHEAD: Empathy with the engineering team
- PRODUCTHEAD: Products with a fatal flaw ☠️
- PRODUCTHEAD: Understanding the user’s perspective
- PRODUCTHEAD: Do the hard work to make it simple
- Thank you for 10 years of support
- PRODUCTHEAD: Setting up a product support team
- PRODUCTHEAD: Playing Whack-a-mole with symptoms
- Billion-dollar platforms – how they did it
- PRODUCTHEAD: Communication toolkit recap
- PRODUCTHEAD: It’s okay to be proud of your achievements
- PRODUCTHEAD: Bad communication – how to annoy and alienate your users
- PRODUCTHEAD: Will platforms conquer the world?
- 87: An exercise in stakeholder alignment
- PRODUCTHEAD: Back to school
- PRODUCTHEAD: Should I retire … (my product)?
- PRODUCTHEAD: Strongly-held beliefs
- PRODUCTHEAD: How to influence stakeholders
- PRODUCTHEAD: Conversion funnel analysis – down the rabbit hole
- PRODUCTHEAD: Presenting to inform, educate and entertain (communication toolkit #5)
- PRODUCTHEAD: Efficient note-taking (communication toolkit #4)
- PRODUCTHEAD: Writing for the needs of your audience (communication toolkit #3)
- 86: The 4 unintended side-effects of risk aversion and what to do about them
- PRODUCTHEAD: How to read more effectively (communication toolkit #2)
- PRODUCTHEAD: Active listening (communication toolkit #1)
- What’s the difference between ‘measures of success’ and ‘definition of done’?
- PRODUCTHEAD: Dropping the masks at work
- PRODUCTHEAD: The difference between good and bad strategy
- PRODUCTHEAD: A primer on analytics for beginners
- PRODUCTHEAD: Defining services
- 85: The agency trap
- PRODUCTHEAD: Component teams, feature teams and centralised skill teams
- PRODUCTHEAD: The hidden patterns within design systems
- PRODUCTHEAD: Performance appraisals are underperforming
- PRODUCTHEAD: Service mapping for product managers
- Whatever this is, this web3 product manager role is not a product manager
- PRODUCTHEAD: Outcome-driven product roadmaps
- PRODUCTHEAD: More product coach, less line manager
- PRODUCTHEAD: Async working and communication
- PRODUCTHEAD: 3 product leaders share what they’ve learned
- Sorting the signal from the noise – a guide to fact-checking
- PRODUCTHEAD: The ethics of information (data ethics)
- What’s the difference between a growth hacker and a growth product manager?
- PRODUCTHEAD: Product ops – cynical rebrand or division of labour?
- PRODUCTHEAD: Exploring the solution space with prototyping
- 84: Start building a community of practice with the 3 minute challenge
- PRODUCTHEAD: The joy of metrics
- PRODUCTHEAD: Obtaining an optimal organisation
- PRODUCTHEAD: Dealing with discomfort
- PRODUCTHEAD: When your product is a blank canvas
- Should a growth product manager even be a thing?
- PRODUCTHEAD: The rise of the growth product manager
- PRODUCTHEAD: Managing mature products
- PRODUCTHEAD: New year’s resolutions
- 6: 6 tips for presenting slides that don’t suck
- My boss wants to set me an OKR on revenue growth. Is this right?
- PRODUCTHEAD: Your favourite articles of 2021
- PRODUCTHEAD: Dear Santa …
- PRODUCTHEAD: Incentives and behaviour
- PRODUCTHEAD: John Cutler’s North Star Metric
- PRODUCTHEAD: To specialise in product management?
- 83: 5 tips to ace your first impression at a new job
- PRODUCTHEAD: Prize winners / reinventing HR
- PRODUCTHEAD: Dear younger me …
- PRODUCTHEAD: Win a VIP ticket to #ProductCon Online
- PRODUCTHEAD: Tsundoku (piles of books waiting to be read)
- PRODUCTHEAD: Facilitating workshops
- PRODUCTHEAD: Product management in charities
- 82: Replatforming the cash cow
- PRODUCTHEAD: Rapid prototyping
- PRODUCTHEAD: Working well with user researchers
- PRODUCTHEAD: Becoming a product leader
- PRODUCTHEAD: Should we be saying no or not?
- PRODUCTHEAD: 9 of the best product management podcasts
- 81: The unifying principles of product management
- PRODUCTHEAD: (Re)discovering discovery
- PRODUCTHEAD: Acting like a startup seeking funding
- PRODUCTHEAD: Starting your next role in product
- PRODUCTHEAD: Success theatre
- What to do when service transformation goes wrong
- PRODUCTHEAD: Basics of finance for product managers
- PRODUCTHEAD: 5 product strategy tips
- PRODUCTHEAD: To err is human
- PRODUCTHEAD: Better than okay OKRs
- PRODUCTHEAD: Pimp my system
- I’m overwhelmed – can you help?
- PRODUCTHEAD: Listen all y’all, it’s a sabotage
- PRODUCTHEAD: Everyone needs coaching
- PRODUCTHEAD: Product management post-COVID-19
- PRODUCTHEAD: World Product Day 2021
- How do you find the balance between autonomy and focus for PMs you’re managing?
- PRODUCTHEAD: Stakeholders are people too
- PRODUCTHEAD: “Don’t f**k up the culture”
- PRODUCTHEAD: Service design and product management
- PRODUCTHEAD: Ethical product management
- 80: The neverending quest for product-market fit
- PRODUCTHEAD: User personas or creepy caricatures?
- PRODUCTHEAD: Trust and customer success
- PRODUCTHEAD: Why do my houseplants keep dying?
- Mission to Mars
- PRODUCTHEAD: What’s the fuss about Jobs To Be Done?
- PRODUCTHEAD: The new lamplighters
- PRODUCTHEAD: Recruiting the right stuff
- 79: The product leader’s guide to interviewing product managers
- PRODUCTHEAD: When did storytelling become so hard?
- PRODUCTHEAD: It’s payback time on technical debt
- Should a product manager have responsibility for profitability?
- PRODUCTHEAD: Wrap your ears around these podcasts
- PRODUCTHEAD: The what, why and how of user research
- 78: How to start a new product manager job
- PRODUCTHEAD: Remind me, what am I meant to be doing?
- PRODUCTHEAD: Rethinking product roadmaps
- What technical skills do I need to be a product manager?
- PRODUCTHEAD: Creativity is borne of constraints
- PRODUCTHEAD: Pricing – everything and nothing has changed
- 77: The only article you’ll ever need on prioritization
- PRODUCTHEAD: The good, the bad and the ugly of machine learning
- PRODUCTHEAD: Better teams need better leaders
- What lessons from antiquity would you apply to product management?
- PRODUCTHEAD: There are only 5 product strategies
- 76: Manage the whole product
- PRODUCTHEAD: Being able to see the chessboard
- PRODUCTHEAD: Digital inclusion and accessibility
- Managing product managers
- What’s the difference between a product manager and a business analyst?
- PRODUCTHEAD: Content design
- PRODUCTHEAD: Rearranging the deckchairs
- 75: The dirty little secrets of decision making
- PRODUCTHEAD: Have you been having visions?
- PRODUCTHEAD: The plummeting price of power
- Misunderstood metaphors: Product manager as conductor
- PRODUCTHEAD: Hardware’s harder to manage
- PRODUCTHEAD: Hieranarchy
- Growing together: developing and retaining your product team
- PRODUCTHEAD: A single point of failure
- Voxgig Fireside for professional speakers
- PRODUCTHEAD: Introverts, extraverts and just a smidge of pseudoscience
- Open, honest and always improving
- PRODUCTHEAD: Tricksy interviews
- 74: The black art of content design
- PRODUCTHEAD: Living your brand values
- PRODUCTHEAD: Finding the positives
- Saving yourself from product management hell
- 73: You wouldn’t drive blindfolded – why you need user research
- Upcoming live talks – September and October 2020
- 5 product leadership lessons learnt from the UK’s Ministry of Justice Digital team
- How do I make my product manager CV stand out?
- How to measure product management – ProductBeats talk
- 72: All the world’s a stage – how to launch a product
- What’s the best way to focus teams on outcomes not outputs?
- Upcoming live talks – July 2020
- What’s the name for ‘continuing to find product-market fit’?
- Reading aloud
- 71: The PMO strikes back
- What does a product manager do (and not do)?
- 70: You need a delivery manager on your team
- May you live in interesting times
- 69: It matters what you say and what you do
- 68: 4 common user persona mistakes
- 67: Why cake is important for product leaders
- 66: Show the thing
- Learning Product Leadership with Jock Busuttil on Ross Webb’s Product Team Success podcast
- What exactly is a freelance head of product? (Interview for Working Products conference)
- What makes a good UX designer? (from a product manager’s point of view)
- Speaking at DevTalks Romania 2019
- Can I pick your brain about product roadmaps?
- 65: The secrets of meaningful product roadmaps (redux)
- Speaking at Landing Festival Berlin 2019
- Should I take a different role before applying to become a product manager?
- How do you establish an effective product management team?
- Speaking at ProductCamp L’viv
- Product management has evolved. Has your company?
- What skills do I need to be a freelance product manager?
- 64: Good product management
- Speaking at DevTalks Bucharest in June
- How do I make myself more suitable for a senior product role in UK government?
- I need a product manager with specific experience, can you help?
- 63: The whole agile thing
- How on earth am I going to start managing a second product?
- 62: How to measure product manager performance
- 61: The 16 most important technical skills every product manager needs
- 60: The 12 most important soft skills every product manager needs
- 59: Find the tipping point in your user research
- How did you get into product management?
- What’s the one thing retailers are doing wrong in ecommerce?
- 58: What Eurovision taught me about product management
- 57: Cut through red tape
- How do you keep user needs front and centre?
- The secret behind meaningful product roadmaps
- 56: The coffee shop problem
- The benefits of open and transparent data
- What sources of information should people use to build products?
- What user trends do you see?
- What kinds of questions should I be asking in discovery?
- How UK government digital services gather and use evidence
- How closely aligned should product organisations be with marketing and personas?
- Why we can’t help jumping to conclusions
- How much evidence is sufficient for decision-making?
- Expensive and risky assumptions (and why you should check them)
- How do I get my waterfall organisation to be more agile?
- How do I distil users’ wish lists of requirements to a core handful?
- 55: How to beat writer’s block
- Modernising your product in 2017 – webinar for Logi Analytics
- Starting with a guess: how to use data creatively
- Building a product community in government
- 54: How to stop common B2B dysfunctions in the product team
- 53: THIS is what product-market fit looks like
- 52: It only takes one bottleneck
- The £20 bottle of Blue Nun
- 3 ways to build a better sales team
- Should I start a bank?
- How to show your team the benefits of experimentation
- 51: Assemble the right product team
- Getting better at public speaking
- 6 simple rules of product management
- 50: A novice’s introduction to service design for product managers
- 49: How to prioritise your product portfolio
- 48: Mac or PC? You don’t have to pick a side
- Making myself redundant
- Interview with Wade Danielson of The Entrepreneurs Library
- I’m about to launch a website. Any advice?
- Becoming a product manager at Ministry of Justice Digital
- Want a free copy of The Practitioner’s Guide To Product Management?
- What’s it like working as a product manager at a startup?
- The Practitioner’s Guide To Product Management – a best seller and selling out fast!
- The Practitioner’s Guide To Product Management – out tomorrow
- 47: How I learned to stop hating job interviews
- 46: How to qualify yourself for a product management job
- 45: Three ways you’re DEFINITELY doing MVPs wrong
- Analytics and decision-making on Mind the Product
- Should the product manager and product owner be the same person?
- 44: A good picture can save 1,000 words
- 39-43: Four more things I’ve learned about product management
- Change management and product management on Mind the Product
- 38: Product managers learn by doing
- Product roadmapping, prioritisation and portfolio management on Mind the Product
- B2B Product Management on Mind the Product
- A day in the life of a product manager – guest post for Silicon Milkroundabout
- Product Management and the Internet of Things on Mind the Product
- 14th May: The $100 million assumption – MVP down under
- 37: Unexpected delights – a geek’s guide to the Kano model
- Product Management in Commerce on Mind the Product
- Back(log) to the Future – story arcs, roadmaps and product themes
- 36: Product roadmaps are like DVD box sets
- Product Management in Online Payments on Mind the Product
- 35: Product management skills to pay the bills
- Happy Christmas + where I’ve been hiding
- Product Management and the Internet of Things on Mind the Product
- 34: Pick your battles
- Link of the day: The Agile Business Gap by @brainmates
- Ich bin Produktmanager: round-up from inaugural Product Management Festival 2013 in Zürich
- Cycles within cycles
- Crack out the Ferrero Rocher*
- Needs, features and benefits
- Blast from the past
- Fun, fun, fun at ProductTank London!
- 33: The “Field Of Dreams” is fiction
- Win-win-win with Wigwamm – an interview with Rayhan Rafiq Omar
- 32: Be flexible
- 31: Learn to enjoy networking
- What you should expect when recruiting a product manager
- Product managers make GREAT dinner guests
- Don’t look back in anger – 2012 round-up
- My new favourite things
- 30: Reserve time for housekeeping
- How to price throughout the product lifecycle
- 29: Never commit to written word something you’ll be ashamed of later
- Link of the day: Agile Product Ownership in a nutshell
- 28: What’s the big idea?
- The 8 traits of a successful web API
- Why sales needs to align with product management to win more business
- Introducing Product People – interim product management, coaching, training and content creation
- 27: Don’t be scared of angry customers
- import.io – Live from Big Data London & Strata
- 26: The customer is king
- Link of the Day: Pricing your product – it doesn’t have to be so complicated
- 25: “Don’t let roUtINe draw U IN to danger!”
- Link of the Day: Kano tutorial via Mountain Goat Software
- Facebook is like the drinking game “I Have Never…”
- 24: Variety is the spice of life
- 23: Too much choice can be overwhelming
- 22: Blow your own trumpet
- 21: Seven KPIs for customer insight
- Big data – big deal?
- Cookie cookie cookie COOOKIE
- 20: Leave work when you’re meant to
- 19: How to regain control of your inbox
- 18: Five ways to manage distractions better
- 17: Remember your manners
- 16: You don’t know what you’ve got ’til it’s gone – Joni Mitchell
- 15: Product management is selling
- Drowning in product documentation? Start swimming – Part 2
- 14: There is always more work to do. Don’t burn yourself out
- 13: You’ve got to start the race before you can finish it
- 12: Keep it simple, stupid
- Drowning in product documentation? Start swimming – Part 1
- 11: You are allowed to say ‘no’ – it’s strategic
- 10: Give yourself time to think in a straight line
- Book recommendation – The Case for Working with Your Hands
- 9: Everything benefits from a good start in life
- 8: Empathise, empathise, empathise
- 7: Public speaking is as much about how you say it as well as what you say
- 6: Good presentation skills are not the same as good PowerPoint skills
- Lean, green, micro machines
- 5: The best possible way may not necessarily be the right way
- 4: Don’t focus on what’s stopping you
- 3: Know your subject matter
- 2: Find problems rather than guess solutions
- 1: Be fluent in the language of your audience
- OMG EOL – LOL (or: How to take a product to end of life)
- Painting the Forth Bridge
- Lo-fi usability testing – Part 3: Ten top tips
- Lo-fi usability testing – Part 2: Preparation
- Lo-fi usability testing – Part 1: Background
- What will your leaving speech sound like?
- How to get your sales team selling value instead of discounting
- ProductCamp London: Why product managers and entrepreneurs need to be more alike
- Pre-empting customer churn
- What should product managers keep an eye on in 2011?
- 7 guiding principles for product install / upgrade usability
- Easier product forecasting
- 33 cut-out-and-keep usability requirements for your product
- DIY Eco Linux Fileserver (part 2)
- DIY Eco Linux Fileserver (part 1)
- The thorny issue of pricing
- The problem with successful products
- Net Promoter EU Conference 2010
- Why aren’t sales selling my new product?
- Ill communication
- “Why the heck should I upgrade?” – 4 things you’re probably missing
- Positive procrastination
- 4 key ways to spot a successful product manager
- Context is everything
- Hello. I’m new.
- Questions you need to be asking
- Pay attention to local requirements
- By way of an introduction


